RanksTel Customer Care Points
| Regional Office | Time | Office Location | Contact No |
| Dhaka office | 9.00 am to 5.00 pm (Saturday to Thursday) | Rangs Bhaban, 117/A, Old Airport Road, Bijoy Sharani circle, Tejgaon, Dhaka- 1215. | 04470001250 |
| Chittagong office |
9.00 am to 5.00 pm (Saturday to Wednesday)
| Suraiya Mansion (6th Floor), 30, Agrabad C/A, Chittagong - 4100. | 04430001000 |
| Sylhet office | Idris Center (2nd Floor), Dorga Gate, Airport Road, Sylhet - 3100. | 04494440001 | |
| Bogora Office | Ranks Bhabon, Yakubia School More, Sherpur Road, (Beside Rangs-Toshiba showroom) Bogra - 5800 | 04458450000 | |
| Khulna Office | Munna Tower (6th Floor), 7, KDA Avenue,Shibbari More, Khulna - 9100. | 04444431000 | |
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